Having problems with your Flat Panel Televisions ?

PURCHASED SAMSUNG LCD TV MODEL LN40A630M1FXZA BACK IN DEC. 2008,GREAT TV TILL ABOUT TWO MONTHS AGO. TV WOULD COME ON GREAT FOR PAST TWO YEARS, THAN ALL OF A SUDDEN WHEN WE TURNED IT ON, SCREEN WOULD BE ALMOST BLACK (SEE PEOPLE,BUT NOT CLEAR AND DARK) EXCEPT FOR RIGHT 1/3RD SIDE, IT WOULD HAVE GREEN/RED COLOR FOR ABOUT TWO MINUTES AND THEN PICTURE KICKS IN, NOT COMPLETLY CLEAR AND STAYED DARK FOR ANOTHER 10 MINUTES. THEN PICTURE WOULD ALL OF A SUDDEN KICK IN LIKE WHEN IT WAS NEW. AFTER ABOUT A MO



Answers :

Hi,

I am sorry to hear regarding the trouble. I understand the concern, however this is a common problem with most of the Brands. I agree that Samsung customer service should accept these facts and should be willing to help the consumers. To begin with, there is no recall for this TV and moreover, as it is more than 2 years old - it is out of warranty. What surprised me that they have mentioned you to take it to the repair shop rather than offering a repair without any labor fees. This is what most of the brands are following. I would not recommend you to take this TV to a small repair shop until they guarantee the fix. LCD display is a BIG problem on this set and i agree with the fact there is a probability that it could be a bad LCD panel. If that's the case, replacement or buying a new TV would be the best option, though i hate to choose these words.It is always advisable to buy extended warranties on these big monsters.

I would rather advise you not to give up and complaint the same with Samsung. Each manufacturer have a feedback section or customer relations. Contact them and ask for a resolution. Try to either get a replacement or repair at minimal cost.This is the only option. Opting for an outside repairman would not help as most of the outside shops keep a huge mark up on parts. If Samsung is not willing to help you, try to go a step ahead and negotiate that you are even willing to pay as most of the manufacturers take this into assumption that consumer do not want to pay for repair.Hopefully you would be able to get this rectified soon.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!
Found this video that explains the flex tab bond issue and also shows how to diagnose and fix

Repair Help & Product Troubleshooting for Flat Panel Televisions
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PURCHASED SAMSUNG LCD TV MODEL LN40A630M1FXZA BACK IN DEC. 2008,GREAT TV TILL ABOUT TWO MONTHS AGO. TV WOULD COME ON GREAT FOR PAST TWO YEARS, THAN ALL OF A SUDDEN WHEN WE TURNED IT ON, SCREEN WOULD BE ALMOST BLACK (SEE PEOPLE,BUT NOT CLEAR AND DARK) EXCEPT FOR RIGHT 1/3RD SIDE, IT WOULD HAVE GREEN/RED COLOR FOR ABOUT TWO MINUTES AND THEN PICTURE KICKS IN, NOT COMPLETLY CLEAR AND STAYED DARK FOR ANOTHER 10 MINUTES. THEN PICTURE WOULD ALL OF A SUDDEN KICK IN LIKE WHEN IT WAS NEW. AFTER ABOUT A MO


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