\015\012Sorry for the delay in replying to you, but there has been a technical fault and we have not been able to answer questions.
\015\012The most economical way to have your TV fixed is by the manufacturer at their cost. While the warranty may have been for only 12 months, your rights as a consumer may supercede the manufacturer's warranty. I don't know where you are located, but in the UK all goods sold, must be:
\015\012- Of satisfactory quality
\015\012- As described
\015\012- Fit for purpose and . . .
\015\012- Last a reasonable length of time.
\015\012It's hard to consider a TV costing several hundred pounds (or dollars) being of satisfactory quality or as having lasted a reasonable length of time. In the UK, you have up to 6 years after buying the goods
to make a claim. If this was my TV, I would be pursuing LG for repair at their expense.
\015\012Obviously, if you are not in the UK, your consumer rights may be different, but if you have not donw so, you should check the terms of your warranty as it may be longer than 12 months. Many TVs have warranties of 2 years or more.
\015\012The next most cost effective way to fix your TV is to buy the replacement components and fit them yourself. In the case of LCD TVs, in most cases this involves switching one of the boards inside the TV. Most boards can be bought new or you can save more money if you buy used, tested components from a retailer like ShopJimmy. ShopJimmy obtain faulty TVs (like yours), strip the working components, test them and re-sell them - usually at a substantial discount on the price of new components.
\015\012US - http://www.shopjimmy.com
\015\012UK - http://www.shopjimmy.co.uk
\015\012Enter the model number of your TV into the search box and you will get a list of all available components for your TV. You can also back-order out-of-stock components.
\015\012If you're planning to fix it yourself, the other useful things to have are a service manual and a friend who's good with electronics if you aren't. Changing a board in a TV is mostly a case of opening the back, removing the failed component and installing the new one. Usually no more than a selection of screwdrivers is required for this - no soldering is needed.
\015\012TVs contain high voltages so professional repair is advised
, but many people have repaired their own TV by switching out a board with no previous experience of TV repair. On a difficulty level, it's about the same as replacing the motherboard in a desktop PC.
\015\012Service manuals are invaluable for 'novice' repair as they vital information on dis-assembly, discharging high-voltage components and the locations of the boards. Many service manuals are available free or for a small charge if you know where to look. If you can let me know the model number of your TV, I should be able to point you in the right direction . . .
\015\012Hope this helps. If you like further assistance, please let me now how I can help you further and include the model number of your TV and your location. You can reply to me by clicking on "Add a Comment
" below your question.
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Hello Gary,\015\012\015\012Sorry for the delay in replying to you, but there has been a technical fault and we have not been able to answer questions.\015\012\015\012The most economical way to have your TV fixed is by the manu ...
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