Having problems with your Flat Panel Televisions ?

I recent purchased a 23" full HD LED TV from The Source. I have it hooked up to a Shaw PVR and have programmed the Shaw remote to access more channels and be able to program taping. When I first turned on the TV and was about to do the initail setup, it went from the Welcome screen to Channel Scan and despite my best effort I cannot get it to scan the channels. I tried pressing OK and then pushed the channel button but nothing happen. I then pushed Menu, scrolled down to TV and then channel



Answers :

Hi there,
\015\012
\015\012There is always a possibility of getting a lemon when you buy any new electronic device, but I hope this is not the case here. From what you describe, it would appear that the channel scan is not finding anything and the TV is stuck in installation mode. There are several possible reasons why this could happen, but let's start with the 2 most common ones first:
\015\012
\015\012- The devices are not connected correctly meaning there is no signal to the TV;
\015\012- The wrong scanning option has been selected;
\015\012
\015\012I thank you for providing such a detailed description but I'm going to need some more information from you to solve this problem. Specifically, I need to know:
\015\012
\015\0121. What is the signal source for the TV? (antenna, cable, satellite, etc)
\015\0122. How are all the devices interconnected? Basically what is connected to what else.
\015\0123. Model numbers of the TV and Shaw PVR
\015\0124. Any other detail which may be relevant - types of cable used to connect the devices, etc.
\015\012
\015\012Please reply to me from within this page with the information requested and hopefully I will be able to solve this problem for you fairly easily.
\015\012
\015\012In the meantime, if you are using a cable/satellite receiver or digital converter, try connecting this directly to the TV and scan again. It would be a good test to determine whether the TV is working and therefore something is wrong with the setup.
\015\012
\015\012Thanks,
\015\012BElectric

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