Having problems with your Flat Panel Televisions ?

I have an element flat screen ELDHW421 I have the caption in the menu screen turned off, but the closed caption will not go off.

\015 47" Element flat panel LCD tv mod# ELDHW421\012This tv is hooked up to cable tv box have never had any problems, but recently i have closed captioning appearing on the tv not sure if someone was messing with the remote, but i have tried everything to turn off the captioning and I cant?? currently on the tv menu the captioning is off but is still on the set???\015

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